BEST WARRANTY IN THE INDUSTRY

Warranty Support

Let our support agents answer questions regarding your True warranty.

Register Your True Product

Register Your True Product

Submit a copy of your bill of sale with model, serial number and your company name and address.

Warranty Statement

Warranty Statement

View our North America Foodservice Warranty.

 

Warranty Statement

Ice Warranty Statement

View our North America Ice Warranty.

WARRANTY SUPPORT

Direct Warranty Line: 855-878-9277
Main Office Line: 800-325-6152
Fax: 636-980-8510

Available (CST)
Monday – Friday: 7 am to 6 pm
Saturday – Sunday: Closed

Warranty Claim

Warranty Claim

File a warranty claim, fill out and submit this form now.

 

Compressor Request

Compressor Request

File a compressor request for replacement or reimbursement with this form.

Serial Number Lookup

Serial Number Lookup

Enter the product serial number to view specific information regarding your True unit.

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EMAIL SUPPORT

General Inquiries Email:
[email protected]

Warranty Claims Email:
[email protected]

International Warranty Support decorative

Register Your True Product

Part Order Tracking

Search for part orders to find tracking information

True Online Parts Search

True Online Parts Search

Enter your True product serial number to find replacement parts featuring expanded parts views for easy identification. Registration required.

Repair Guidelines

Repair Guidelines

View our repair guidelines by model.

Compressor Request

Extended Compressor Warranty

Submit an Extended Compressor Warranty Form

Find a Service Company

Locate a True service provider near you.

Warranty FAQs

The industry's best warranty Service Bill Free for 7 years

The industry's best warranty Service Bill Free for 7 years