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Owner Support

Owner Support

We’re here to support True Refrigeration owners anytime, anywhere. Find manuals, browse frequently asked questions, watch helpful videos, and more — right here, right now.

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Register Your True Product

Service Manuals

Service Manuals

Browse our library of service, installation, and operational resources.

Serial Number Lookup

Serial Number Lookup

Enter the product serial number to view specific information regarding your True unit.

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Owner FAQs

The industry's best warranty Service Bill Free for 7 years

The industry's best warranty Service Bill Free for 7 years
Technical Support

Direct Service Line: 855-372-1368
Main Office Line: 800-325-6152
Fax: 636-379-1153

Available (CST)
Monday – Friday: 7 am to 6 pm
Saturday: 8 am to 12 pm
Sunday: Closed

Email: [email protected]

International Technical Support Follow Link

Parts Support

Direct Service Line: 800-424-8783
Main Office Line: 800-325-6152
Fax: 636-272-9471

Available (CST)
Monday – Friday: 7 am to 6 pm
Saturday – Sunday: Closed

Parts Email: [email protected]
Orders Email: [email protected]

Warranty Support

Direct Service Line: 855-878-9277
Main Office Line: 800-325-6152
Fax: 636-980-8510

Available (CST)
Monday – Friday: 7 am to 6 pm
Saturday – Sunday: Closed

Warranty Claims:[email protected]
Warranty Inquires: [email protected]
True Warranty Parts: [email protected]

International Warranty Support Follow Link

Customer Service

CUSTOMER SUPPORT

Our extensive support network of True professionals are dedicated to keeping your kitchen running smoothly.

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True Product Serial Number Lookup