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CUSTOMER SUPPORT

Your tried-and-true partner

True Refrigeration has the most comprehensive support team available, ready to help with any questions or issues you may have.

Work Instructions

Work Instructions

Find your True equipment work instructions by part number or by model family and category.

Service providers

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Service Company

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near you.

Serial Number Lookup

Serial Number Lookup

Enter the product serial number to view specific information regarding your True unit.

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Warranty Support

Warranty Support

Let our support agents answer questions regarding your True warranty.

Shop Parts

Shop Parts

Shop genuine True parts and accessories for True commercial refrigerators and freezers.

Technical Support

Technical Support

Get installation, service, and maintenance answers for your True equipment.

Parts Support

Parts Support

Let our parts support agents answer your questions and order parts directly.

Owner Support

Owner Support

Find the most comprehensive support for your True refrigeration unit.

Customer Service

CUSTOMER SUPPORT

Our extensive support network of True professionals are dedicated to keeping your kitchen running smoothly.

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Technical Support

Direct Service Line: 855-372-1368
Main Office Line: 800-325-6152
Fax: 636-379-1153

Available (CST)
Monday – Friday: 7 am to 6 pm
Saturday: 8 am to 12 pm
Sunday: Closed

Email: [email protected]

International Technical Support Follow Link

Parts Support

Direct Service Line: 800-424-8783
Main Office Line: 800-325-6152
Fax: 636-272-9471

Available (CST)
Monday – Friday: 7 am to 6 pm
Saturday – Sunday: Closed

Parts Email: [email protected]
Orders Email: [email protected]

Warranty Support

Direct Service Line: 855-878-9277
Main Office Line: 800-325-6152
Fax: 636-980-8510

Available (CST)
Monday – Friday: 7 am to 6 pm
Saturday – Sunday: Closed

Warranty Claims:[email protected]
Warranty Inquiries: [email protected]
True Warranty Parts: [email protected]

International Warranty Support Follow Link

FAQs

The industry's best warranty Service Bill Free for 7 years

The industry's best warranty Service Bill Free for 7 years
Customer Service

CUSTOMER SUPPORT

Our extensive support network of True professionals are dedicated to keeping your kitchen running smoothly.

Get Support

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