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Serial Number Lookup

Enter the serial number below to view specific information pertaining to your cabinet.

Need to contact us regarding this cabinet?

Contact Tech Support

Direct Service Line: 855.372.1368
Main Office Line: 800.325.6152
Fax: 636.379.1153

Available (CST):
Mon–Thur: 7 AM to 7 PM
Fri: 7 AM to 6 PM
Sat: 8 AM to 12 PM
Sun: Closed

Email: [email protected]

Please visit the Technical Support page for additional information.

Contact Warranty

Phone: 855.878.9277
Fax: 636.980.8510

Available (CST):
Mon–Fri: 7 AM to 6 PM
Sat–Sun: Closed

Inquiries: [email protected]
Claims: [email protected]

Please visit the Warranty Support page for additional information.

Contact Parts

Phone: 800.424.8783
Fax: 636.272.9471

Available (CST):
Mon–Fri: 7:00 AM to 6:00 PM
Sat–Sun: Closed

Email: [email protected]

Please visit the Parts page for additional information.

International Contacts

For support outside the U.S., please visit our International Support page.

Order Parts Online

The fastest way for dealers and suppliers to order True OEM parts and accessories.
An online store for U.S. consumers to buy OEM replacement door gaskets for their True Refrigeration equipment.