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True Manufacturing is considered an essential business and will remain operational. We are committed to assisting our customers and community with all refrigeration needs during these unprecedented times. We are here to help.

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Support

International – Technical Service and Warranty Support

Do you have a question regarding your True warranty? Do you need answers regarding installation, service and maintenance of your True equipment? Our Technical Service and Warranty Support agents will be happy to answer your question.

True Manufacturing International Support

Contacts

European Union and Commonwealth of Independent States

Phone: +49 (0) 7622 6883 0

servicedepteu@truemfg.com

UK, Ireland, Middle East, Africa and India

Phone: +44 (0) 800 783 2049

service-uk@truemfg.com

Australia

Phone: +61 2 9618 9999

service-aus@truemfg.com

North America - Canada and Caribbean

Warranty Phone: +1 855 878 9277
Warranty Fax: +1 636 980 8510
Technical Phone: +1 855 372 1368

Warranty Email: warrantyinquiries@truemfg.com
Technical Email: service@truemfg.com

Mexico

Phone: +52 555 804 6343/44
Toll Free in Mexico: 01 800 202 0687

service-mexicocity@truemfg.com

Latin America

Phone: +56 232 13 3600

servicelatam@truemfg.com

Service Manuals

Resource Library

Maintenance Videos

Media Center

Tech Tips

Tech Tips

Frequently Asked Questions

FAQs

Order Parts Online

For Distributors
 
The fastest way for dealers and suppliers to order True OEM parts and accessories.
For Consumers
 
An online store for U.S. consumers to buy OEM replacement door gaskets for their True Refrigeration equipment.