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Warranty Support

Ask the True Warranty Department

Do you have a question regarding your True warranty? One of our Warranty Support agents will be happy to answer your question.

For warranty support outside the U.S., please visit our International Support page.


Phone: 855.878.9277

Fax: 636.980.8510

Submit Claims:
[email protected]

Available (CST):
Mon-Fri: 7:00am to 6:00pm
Sat-Sun: Closed


Order Parts Online

The fastest way for dealers and suppliers to order True OEM parts and accessories.
An online store for U.S. consumers to buy OEM replacement door gaskets for their True Refrigeration equipment.