Support

Technical Support

Technical Support Questions?

Contact us for answers regarding installation, service, and maintenance of your True equipment. Our Technical Service department is available via phone or internet.

For technical support outside the U.S., please visit our International Support page.

Send Us a Message
Questions submitted outside of our regular business hours will be responded to the next business day.

TECHNICAL CONTACT INFORMATION:

Direct Service Line: 855.372.1368

Main Office Line: 800.325.6152

Fax: 636.980.8510

Email: service@truemfg.com


Available (CST):
Mon–Thur: 7 AM to 7 PM
Fri: 7 AM to 6 PM
Sat: 8 AM to 12 PM
Sun: Closed


Technical Service Manuals

Browse our library for a list of our service, installation, and operation information.

Resource Library

Service Maintenance Videos

View the Media Center for a collection of service and maintenance videos.

Media Center

Frequently Asked Questions

Find the answers to some of our most frequently asked questions.

Technical FAQs