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Our standard warranty policies apply to any work performed by these service providers. We recommend that you review your warranty statement. Please visit the Warranty Support page for additional information.
True’s warranty covers reasonable travel time which is defined as 30 miles one way, anything more than this must be pre-approved. Please contact Warranty Support for prior approval before having any unit serviced by a company outside the normal warranty coverage area. Excessive travel will not be covered under warranty without pre-approval.
For support outside the U.S., please visit our International Support page.