American made commercial refrigeration built to exceed customer’s expectations in customer service, quality, design, availability and performance.
The industry’s widest variety of refrigerated display merchandising solutions for Supermarkets, Retailers, Beverage Companies and Convenience Stores.
From the kitchen to your patio to your customized bar, we offer the performance and style that meets your needs, and inspires you and your guests.
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Please contact us if you have any other questions or concerns.
Yes, as long as they are licensed in commercial refrigeration. True has preferred and recommended service companies that are familiar with our products. To find a preferred or recommended service company, please visit the Service Company Locator.
To receive credit for a warranty compressor please complete the Warranty Compressor Form. A picture of the compressor tag and cabinet serial # is required for reimbursement.
To verify warranty please contact the Warranty Department at 855.878.9277 or email firstname.lastname@example.org. A cabinet serial # is required to verify warranty.
Warranty part orders can be called in to the warranty department at 855.878.9277, emailed to email@example.com, or faxed to 636.980.8510. Please make sure to include the cabinet serial #.
For instructions on replacing a defective compressor, please visit our Warranty Compressor Procedures page.
Time allowed varies by model and can be found on our Repair Guidelines by Model list.
Shipping times depend on part availability and peak times. To check on a specific warranty order please contact the warranty department direct at 855.878.9277 or email us at firstname.lastname@example.org. Please make sure to include the cabinet serial number.
Please visit the Warranty Claim Form page.
Please send the compressor tag along with the model and serial # to email@example.com .
Visit our Warranty Claim Form page. Warranty invoices along with the service workorder may be emailed, faxed, or mailed.
2001 E. Terra Lane
O'Fallon, MO 63366
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