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Support

Warranty Support Canada

Ask the True Warranty Department

Do you have a question regarding your True Canadian warranty? One of our Warranty Support agents will be happy to answer your question.

For warranty support inside the U.S., please visit our Support page.

Send Us a Message

True Manufacturing Warranty Support

CONTACT INFORMATION:

Phone: 800.860.8783

Fax: 636.980.8510

Submit Claims:
warrantyclaims@truemfg.com


Available (CST):
Mon-Thurs: 7:00am to 7:00pm
Friday: 7:00am to 6:00pm
Sat-Sun: Closed

 

  Cabinets purchased after Feb. 1, 2019 must be registered to be eligible for the additional 2-year labor compressor warranty.

Warranty Statement (CAD-EN)

Warranty Statement (PDF)

Warranty Statement (CAD-FR)

Warranty Statement (PDF)

Register Your Cabinet (CAD)

Cabinet Registration Form

Repair Guidelines (CAD-EN)

Guidelines Per Model (PDF)

Repair Guidelines (CAD-FR)

Guidelines Per Model (PDF)

Warranty Process Instructions

Warranty Instructions

Order Parts Online

For Distributors
 
The fastest way for dealers and suppliers to order True OEM parts and accessories.
For Consumers
 
An online store for U.S. consumers to buy OEM replacement door gaskets for their True Refrigeration equipment.