Click here for COVID-19 information regarding True Manufacturing.

True Manufacturing is considered an essential business and will remain operational while adhering to all health and safety regulations.

Times are tough, True is here to help!

It is important to remember the old adage of “family first”. Reconnect with loved ones and spend time with those around us. As a family owned business for the past 75-years, we have endured hardships. We continue to invest in our people, processes, and machinery ensuring that the products we deliver have food safe operating temperatures which can be easily cleaned. We are committed to assisting our customers with all refrigeration needs during these unprecedented times.

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Routine Cleaning and Maintenance Checks

Now more than ever you may find yourself relying on your refrigerator or freezer to get you through these uncertain times. Below is a list of routine cleaning and maintenance checks to ensure the longevity of your True unit.

Interior: Weekly

Use a soft brush. Clean shelves and surface with warm water and soap. Soak drawers and shelving in warm water and soap, then rinse clean.

Exterior: Weekly

To clean stainless-steel use a soft cloth. True sells a stainless-steel polish available here. To remove harder dirt use baking soda and warm water.

Gaskets: Once a Year

Cracks in gaskets can prevent doors from sealing properly, causing cold air to escape. Order new gaskets here.

Drain Pans: Once a Month

Drain pans can experience frequent buildups. Overflows can cause unpleasant odors. Clean with soap and warm water.

Condenser Coil: Every 3 Months

A dirty condenser coil can cause overheating. Refer to your owner’s manual for specific cleaning instructions.

Evaporator Coil: Regularly

Coil area should stay clear and clean. Blocking airflow can cause the coil to freeze, leading to water leaks and a rise in cabinet temperature.

The Best After-Sales Support & Customer Service

For any of your parts inquiries, call us at 800-424-8783 or email us at [email protected].

Prep Tables

True’s prep tables have a patented air-flow system which blows the air within the pan compartment creating an air-blanket without blowing air over the food product. This system prevents air-bourne bacteria from blowing over food products while maintaining food safe temperatures of +1 – 5C.  Additionally, this patented air-flow system keeps your product from drying out, and saves valuable energy cost.

Shop Prep Tables

Order Parts Online

The fastest way for dealers and suppliers to order True OEM parts and accessories.
An online store for U.S. consumers to buy OEM replacement door gaskets for their True Refrigeration equipment.