Serial Number Inquiry
Enter Serial Number and Submit. Ship Date will display below.

Serial Number Ship Date:
Ask the True Warranty Department

Do you have a question regarding your TRUE Warranty? Get answers from a qualified True Warranty Support agent. Fill out and submit the form below (including the cabinet serial number when applicable) and one of our Warranty Support agents will be happy to answer your question.

Our Warranty department is available Monday - Friday 8:00AM - 5:00PM CST. Warranty questions submitted outside of our regular business hours will be responded to the next business day.


For sales information please visit our Contact Us page.

For Parts inquiries, please call our Parts Department at 1-800-424-8783 Monday - Friday 8:00 AM - 5:00 PM CST or visit our Parts eStore.

For warranty parts or labor inquiries, please call our Warranty Department at 1-800-325-6152

Warranty Info
USA Warranty Statement
Canada Warranty Statement
Mexico Warranty Statement

Please contact Customer Service for specific Warranty information.
México Office:
Tel: (52) 555 804 6343 Or
(52) 555 804 6344
Toll Free in México: 01-800-202-0687
México Toll Free to U.S.: 001-800-325-6152
Warranty Forms